Leadership Thought: What Does Picking Up Litter in a Hallway Have to Do with Building a Culture of Respect?
Dear Friend,
As a parent,
pastor and former coach, I am always interested in ways leaders can help
build cultures of respect among church members, teams and children.
Such
culture is often built around doing little things that may not seem all
that significant but when repeatedly practiced they become a habit.
While teaching
at a high school in Fort Lauderdale, I remember being impressed when I
would see our principal walking through the halls and always stopping to pick
up any litter that had been carelessly dropped
by some student.
Our principal
was not paid to be a janitor, and yet when the opportunity presented itself it
was not beneath his dignity to perform that role. It was a little thing, but
little things do mean a lot when performed time and time again.
Taking time to
hold the door for someone or smiling and saying hello to a stranger as you
pass, or "yes, taking time to pick up the litter that someone has
carelessly dropped in the halls of your school or in your work place has a way
of building an important culture of respect in your home, on your team or
within your work place.
Legendary
college basketball coach John Wooden recognized this and sought to instill the
value of respect for others when leading his teams to 10 national basketball
championships.
The x's and o's
of coaching were important to him but so were some other things that some might
have overlooked or considered unimportant,
but which enabled him to become one of the most respected and most successful
college coaches of all time.
The culture of
respect he established on his team carried over into every aspect of life as
his players will attest.
Craig Impelman,
one of those former players shares a weekly leadership lesson in which he
uses illustrations of values he learned while playing for Coach Wooden.
Craig writes,
"Coach Wooden created a culture in which team members paid attention
to detail routinely, yet he was not regarded as a control freak by
the team. It ultimately was culture, not constant controls, that drove the
behaviors.
Culture is
simply the consistent behaviors that a group of people have and which are
passed on from generation to generation."
A good
example of this was the way all of Coach Wooden’s UCLA teams kept their
dressing rooms clean both at home and on the road, without needing custodians
or managers to pick up after them. Here are the steps Coach followed to create
culture:
1. Give the team
members a clear, detailed description of what is expected. In
his book Practical Modern Basketball, Coach shared what he told
the players about his expectations for the dressing room:
a. Assist the manager and Coaches in leaving
our dressing and shower facilities in even better and cleaner condition than
when we came.
b. Be sure that showers are turned off,
soap is properly racked, the toilets are flushed, the dressing fixtures are in
the proper place and that there is no paper, tape, orange peels or other refuse
on the floor.
c. Be sure you place your towel in the
proper container or place.
2. Hold team
members accountable. Coach Wooden checked the locker
room himself after every practice and game.
3.
Reinforce the desired behavior. Coach read the team letters he received from
custodians at other schools thanking and complimenting them for the condition
in which they left the locker room.
4.
The behavior is passed on from generation to generation. I worked for three of the four
coaches that immediately followed Coach Wooden at UCLA. The tradition of clean it up/pick
it up (the players cleaning up after themselves) continued. I
continued the routine with fourteen years of youth basketball teams.
Last year I ran
into the dad of one of my former players from a ten-year-old team I had
coached. The young man is now in high school, and his dad said his son,
Griffin, was taking a college level science class at Long Beach State. He
continued to tell me that when he goes to pick Griffin up, he always comes out
ten minutes later than the other students.
When he asked
Griffin what was causing the delay, he said: "You know Dad, I always stay
after class and make sure everything is picked up and put back where it
belongs. Clean it up….pick it up."
Griffin never
met John Wooden but he was influenced by him."
As I read
Craig's account, I thought to myself, you never know the impression you're
making on others and the influence you leave behind by doing little things that
show respect for others.
To this day I
still stop and pick up litter when I see it scattered in some hall, or locker
room, or even in some parking lot- all because of that example of Mr.
Leroy Schwab, that high school principal whose image I can still envision
bending over in that high school hallway to pick up the litter that some
thoughtless student has carelessly dropped.
Who will you
influence today by your example and what will you do to help build a culture of
respect for those who follow in your footsteps?
Oh, how we need
such people today as we live in a culture where people show such little respect
for one another.
Doing the
little things again and again can
play a big role in building that much needed culture of
respect.
So, what can we
do to help build it? Maybe picking up a few papers in the hallway would
be a good start!
Yours in faith
and friendship,
Tom
Craig's illustration was
taken from "Daily Leadership" produced by Clint Hurdle. Vol 6, Issue
274, May 1, 2024
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