Leadership Thought: Connecting with Negative People and Transforming Relationships.
"Relationships with negative people. Are simply tedious encounters
with porcupines. You don't have the remote knowledge how to be close to them
without quills being shot in your direction." Shannon. L. Alder.
Dear Friend,
“Tell me something good.” “What’s not good?” What will you do to
make it good?” These are three wonderful expressions to help you connect
with people who you might normally seek to avoid.
I am indebted to Jon Gordon, author, corporate trainer and popular
speaker for these three statement/questions which provide a way to
confront negative people. These ‘Debby Downers,’ and “The Sky Is Falling” kind
of people are hard to be around and often when we see them coming, we are
tempted to run in the other direction.
But these three statement/questions provide an opportunity to turn
a potentially negative conversation into a positive and productive one.
“Tell me something good,” starts the conversation on a positive
note. You initiate and control the conversation, and prevent it from tail
spinning in a negative direction.
“What’s not good,” shows that you care about the other person, and
you are not just a ”pie in the sky” kind of person who ignores the reality of
problems but wants to make them better.
And finally, “How can we make it good, indicates your desire to
help come up with a solution that will address the person’s problem or
particular need.
Good leaders are always looking to focus on the positive and not
the negative. They are anxious to look for solutions to difficult problems.
They seek to engage with negative people and show them the value of
keeping communication positive and uplifting.
The next time you are tempted to avoid that critical person, why
not try using the positive approach? And if you do, you might discover you
become engaged in more positive and meaningful conversations.
Yours in faith and friendship,
Tom
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