Monday, May 24, 2021

Leadership Thought: Connecting with People and an Embarrassing Day of Name Association.

Dear Friends,

As one who loves connecting with people, there are a number of things I have learned over the years that have helped me in the 'connection process.' There is nothing new or original in what I share, but just some thoughts and ideas that I have learned and copied down from others. Hopefully, you will find some that will be of help to you as you seek to connect and make friends with others.

1. Ask questions of others and then listen. Don't ever try to be the center of attention. Get to know people's histories. Ask about their hopes and dreams, and be more concerned about being impressed with them than trying to be impressive. Speak about what they care about and always offer direction and hope. French general Napoleon Bonaparte said, "leaders are dealers in hope."

2. Remember the "thirty second rule." In those first thirty seconds make an effort to connect with the people with whom you are talking. Remember the importance of good eye contact. Listen intently to them instead of focusing upon what you want to say. Make them look good. Find a way to thank them for something they have done or accomplished and appreciate something about them that impresses you. Is there something about them, like their appearance, that stands out?

3. Always find ways to enlarge others. Enlarging others makes you larger. Believe the best about people and be willing to give your power away. Secure people love to delegate. It makes you more appreciated, and it develops a stronger connection as well as greater self confidence in the people to whom you delegate.

4. Stop lording over people and start listening to them. Stop role playing for advancement and start risking for others' benefit. Stop seeking your own way, and start serving others. Albert Schweitzer said "I don't know what your destiny will be, but one thing I know; the ones among you who will be really happy are those who have sought and found how to serve. If you want to lead on the highest level, be willing to serve on the lowest level."

5. Let people know that you need them. President Woodrow Wilson said "We should not only use all the brains we have but all that we can borrow. Why stop with just their brains. Enlist people's hands and hearts too". Lyndon Johnson was right when he said, "There are no problems we cannot solve together and very few that we can solve ourselves."

6. Remember the three "A" letter words when you are with people: attention, affirmation, and appreciation.

7. Remember "a gossip is one who talks to you about other people. A bore is one who talks to you about himself. And a brilliant conversationalist is one who talks to you about yourself". Make sure you are numbered among the last.

9. Imagine there is a sign on the chest of everyone with whom you speak that cries out, "Please help me feel important."

10. When natural find a way to incorporate the following question into your conversation, "Do you know what I like (admire) (respect)......about you,” and then state what it is.

11. Always leave people happier than when you met them.

12 No phony baloney.  If you are not sincere about what you share, then don't share it.

A few years ago when I was teaching in another church, I asked people to get up and greet one another, and then to remember the names of the people they greeted and after the service to try to connect with them. I personally did just that, and as a result I made friends with two parents and their seven-year-old son. Now I confess I didn't score 100 percent on their names, but at least two out of three 'ain't' bad.  I always try to remember names by association, so after the service I walked back down to talk with them, and I got the mother's name and the child's name right. One because the mother's name was the name of one of my daughter's best friends, and the child's name was Aaron, who I associated with the Old Testament priest. But when I addressed the dad with the word Nathaniel, he corrected me and said his name was Benjamin-right biblical idea of association but wrong Testament!!!!!!!!  However, we still connected, and after the service when I was standing at the door, the family again took time to talk with me. They told me what a wonderful church it was, and how blessed Aaron was to be a part of our special needs ministry of the church.

You know people may not like the message or the music, or the sanctuary, or a number of other things your church or your worship service, but one thing they will never forget is the people they met. Connecting and relating to people trumps any bad or negative experience a worshipper might experience.

Let's start connecting, and oh yes, don't carry the memory association thing too far. Early on in my ministry, I took Jean with me to visit some new people I had met in church. Their names were the Snows. I walked up to the door, and confidently thinking I would have no problem remembering their name by association so when the opened, I calmly said, "Jean, I want you to meet  Mrs. White." The woman calmly responded with a smile, “I am Mrs. Snow.” I remember that encounter to this day, and I will never forget Mrs. Snow or is it White. Well, how about Mrs. "Snow White".

Yours in faith,

Tom

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