Thursday, March 31, 2022

Leadership Thought: A Simple Lesson on How to Be Popular.

Dear Friends,

I have been umpiring high school baseball for over 30 years, and over this span of time I have called some good games and some games where I wished I could have had a 'do over.' Umpiring can be a tough, especially in these days when there are so many umpires in the stands who are quick to remind you that they could be calling a much better game. 

But umpiring can also be gratifying, especially those days when you walk off the field and hear those words, "Good job blue," or “You had a good strike zone,” or “we wish you could call all our games. Those words are music to your ears, the kind of words you wish you could hear every time you walk off the field.

Whether you are an umpire or not, all of us long to hear those encouraging words, good job, well done. Everyone does better and feels better when working in an environment of encouragement. It has been said that encouragement is oxygen to the soul, and it is so true. Just as one needs oxygen to breath, everyone needs encouragement to survive.

I love the story of the little boy who said to his dad, "Let's play darts." The dad responded, "How do you want to play?”

The little boy said. “It's simple. I'll throw the darts and you say wonderful,” Everyone loves to hear those words expressing some form of affirmation.

I have never heard anyone tell me they thrive in a constant climate of criticism, an environment where people are always negative and quick to find fault.

Ken Blanchard, a leadership expert has coined the words ‘Management by Walking Around’ that has become a popular leadership expression. Simply put MBWA means wherever you are, always be looking to find someone doing something well and then be quick to reward them with words of encouragement and affirmation.

People will always go farther, work harder and perform better in an environment of encouragement and affirmation.

When you find someone doing something worth rewarding, encourage them publicly while the ‘sweat is still on their brow.’ Let them hear those words. “Great job,” “I’m proud of you,” “I knew you could do it.” Children love to hear those words, but so too doo grownups.

I don’t remember who it was who wrote the following words, but they were important enough for me to memorize them. “Flatter me and I may not believe you, criticize me and I may not like you, ignore me and I will never forgive you, but encourage me and I will never forget you.”

Would you like to be unforgettable? I know you would, and it is so easy to do.  Just reward people every time you see them doing something positive. And do you know what will happen? Every time they see you coming, they will be looking for ways to do something that will elicit your affirmation.

Don’t be ‘tombstone encouragers,’ those who never get to say the good things about someone until there is a tombstone over their head.

One of my favorite verses, and one I memorized long ago are from the pen of the Apostle Paul who said, “Do not let any unwholesome talk come out of your mouths, but only what is helpful for building others up according to their needs, that it may benefit those who listen (Eph 4:29).

Today let me challenge you to find someone you can encourage. Pick up the phone and make a call and let the person know you were thinking of and praying for them. Drop someone a note, of share a word of thanks for the one behind the register at the store, or the one who pumps your gas, or delivers your mail. You will make two people feel good, yourself and the one you bless with your kind and encouraging words.

Yours in faith and friendship

Tom

P.S. "People may forget what you said, or what you did, but people will never forget how you made them feel." Maya Angelou 

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